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Samsung Washer 9C1 Error Code: What It Means & How to Fix It

9C1 = Voltage error. 9C1 is a voltage error. Samsung says the power reaching the washer is irregular. PF shows up after a power cut while the washer was on. Most of the time the fix is the outlet, not the washer.

Can you fix it yourself? Maybe

Also shown as: 9C2, PF, 9E1, 9E2, UC, 2E

Check your model: Error codes can mean different things on different Samsung models. Find your model number (usually on a sticker inside the door or lid, or on the back) and confirm the code in your user manual.
Safety first: Unplug the appliance (or switch off its breaker) before you remove panels, filters or hoses. Turn off the water supply valves before you disconnect any hose, and keep a towel and shallow pan handy. Never work on wiring, gas lines or sealed refrigerator systems yourself.

Quick checks (2 minutes)

How to fix Samsung Washer 9C1

  1. Plug the washer directly into a wall outlet, with no extension cord.
  2. Ideally it should be on its own circuit, as Samsung recommends.
  3. Restart the cycle.

Still showing 9C1?

If the code keeps coming back on a dedicated outlet, request service. Have an electrician check the outlet if other appliances act up too.

Repair or replace?

If the appliance is under warranty, call Samsung first, since a repair may be free. Out of warranty, a common rule of thumb is to compare the repair quote with the cost of a new unit and the appliance's age before deciding.

Want a pro to handle it?

Get free quotes from local appliance repair technicians.

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FAQ

What does PF mean on a Samsung washer?

Power failure. Samsung says the power went out before the washer turned itself off.

Can an imported washer show 9C1?

Samsung notes that models used outside their country of origin may show this code, because power grids differ.

Source

Code meaning and official steps from: https://www.samsung.com/us/support/troubleshoot/TSG10000997/. Last verified 2026-10-21.

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