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Samsung Washer UB Error Code: What It Means & How to Fix It

UB = Unbalanced load. Ub (and UE, U6) means the load is too lopsided to spin safely, so the washer stops. Samsung says Ur is just the washer telling you it's retrying the balance, not a fault.

Can you fix it yourself? Yes

Also shown as: UE, Ur, U6, 1 Ub, 1U6

Check your model: Error codes can mean different things on different Samsung models. Find your model number (usually on a sticker inside the door or lid, or on the back) and confirm the code in your user manual.
Safety first: Unplug the appliance (or switch off its breaker) before you remove panels, filters or hoses. Turn off the water supply valves before you disconnect any hose, and keep a towel and shallow pan handy. Never work on wiring, gas lines or sealed refrigerator systems yourself.

Quick checks (2 minutes)

How to fix Samsung Washer UB

  1. Pause the cycle and let the door unlock.
  2. Untangle the laundry and spread it evenly around the drum.
  3. Washing one bulky item? Add a couple of towels to balance it.
  4. Close the door and press Start.

Still showing UB?

If balanced loads keep throwing Ub, Samsung points to its 'washer won't spin' guide. Worn suspension parts or an unlevel washer are common causes, but confirm with service.

Likely part if the basics don't fix it:

Check price on Amazon: anti-vibration washer pads

Repair or replace?

If the appliance is under warranty, call Samsung first, since a repair may be free. Out of warranty, a common rule of thumb is to compare the repair quote with the cost of a new unit and the appliance's age before deciding.

Want a pro to handle it?

Get free quotes from local appliance repair technicians.

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FAQ

What does Ur mean?

Samsung says Ur is 'Unbalanced Load Retry'. The washer adds water and tries again, and it doesn't mean there's a problem.

Why does a single blanket cause Ub?

One heavy item bunches up on one side. Adding a few similar items evens out the weight.

Source

Code meaning and official steps from: https://www.samsung.com/us/support/troubleshoot/TSG10000997/. Last verified 2026-10-21.

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